We request that you allow 72 hours (three working days) notice for your repeat prescription to be processed.
How to order your repeat prescription:
- Order on-line and nominate a community pharmacy of your choice
- Order by using the tick-box sheet provided with your last prescription
- Order by using one of our in-house order forms
PLEASE NOTE: Requests for medication are not taken over the telephone as this method is prone to error and misinterpretation and is therefore clinically dangerous.
PLEASE NOTE: RECEPTION STAFF WILL NOT BE ACCEPTING REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE
Alternative ways to order Repeat Prescriptions:
- In person - drop in your written prescription request into the box located in the Reception Area
- By post - post your request into us
- Online ordering - register for online services to enable repeat prescription ordering via our website or MyGP App or NHS App
If you require your prescription to be prepared slightly earlier than usual, i.e. if you are going on holiday or it will fall due when the Practice is closed for a Bank Holiday, you can put your request in to the Practice seven days earlier, but please make sure you let us know why you are ordering early.
Electronic Prescription Service (EPS)
A system is in place to make it easier for you to pick up your repeat prescription. It is called the Electronic Prescription Service, or EPS for short. The Electronic Prescription Service is an NHS service that sends your prescription from GP surgery to Pharmacy without the need for a paper copy. Nominate a pharmacy of your choice and this pharmacy will receive your prescription directly from your GP, via the Electronic Prescription Service (EPS). With EPS you will not have to visit your practice to pick up your paper prescription anymore. You will have more choice about where to get your medicines from because you can choose a pharmacy near to where you live, work or shop. EPS is reliable, secure and confidential. Your electronic prescription will only be seen by the same people in GP practices and pharmacies who see your paper prescription now.
If EPS is the better option for you, speak to your pharmacist or a member of the Practice Team.
Please note, that there are some medications that CANNOT be sent via the EPS route, Anything that cannot be transmitted using EPS, will stay in paper form and can be collected in person or by a nominated person i.e. a pharmacy.
REMEMBER, ONLY ORDER THE MEDICATION YOU ACTUALLY NEED
MEDICATION WASTAGE COSTS THE NHS MILLIONS EACH YEAR