Important: Important Update – Changes to How You Contact Us.
From Wednesday 9th April Ford Medical Practice are encouraging our patients to submit health requests online through PATCHS, our online consultation tool. No more waiting on the phone or in person—just send your request online. We are aware some of our patients can't access the Internet, don’t worry you can still call us or call in to the Practice.
- Urgent cases: Same-day response
- Routine cases: Response within 3 days
Register now:
https://patchs.ai/practice/fordmedicalpractice
We’ve used PATCHS for 2 years, and now we are making it even better by moving to Total Digital Triage. This means all patient requests will go through PATCHS, helping our doctors and receptionists give you the fastest and best care.
To help us help you:
✅ Give as much detail as possible, especially for urgent problems
✅ Tell us when you're available
✅ Watch for follow-up messages, booking links, or phone calls
You can also make a request for someone else, like a child or family member, as long as they are registered with us. Need help? Visit reception or call 0151 949 2000.
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